Privacy Policy

Morpheusglobal.ai (“we”, “our”, or “us”) is operated by Fenix Labs Inc., registered in Ontario, Canada. We respect your privacy and are committed to protecting personal information, particularly when our services are used by students and minors.

By accessing or using Morpheusglobal.ai, you consent to this Privacy Policy.

1. Information We Collect

a) Personal Information You Provide

• Name and email address
• Phone number (if provided)
• Institution or school details (where applicable)
• Career assessment responses and guidance data
• Feedback, enquiries, or support communications

b) Automatically Collected Information

• IP address (anonymised where feasible)
• Browser, device, and operating system information
• Pages visited, interactions, and usage patterns
• Cookies and similar tracking technologies

c) Third-Party or School-Provided Data

We may receive limited information from schools, parents, or trusted partners to support onboarding, educational delivery, or platform improvement.

2. How We Use Your Information

• Deliver career assessments, reports, and insights
• Personalise the user experience
• Improve platform functionality and performance
• Communicate service-related updates and results
• Maintain platform security and prevent misuse
• Comply with legal and regulatory obligations

We do not sell personal information.

3. Data Sharing & Disclosure

• Trusted service providers (e.g., hosting, analytics, email delivery) under confidentiality agreements
• Legal or regulatory requirements
• Business transfers such as mergers or acquisitions (with appropriate safeguards)

Student data is never shared for advertising or marketing purposes.

4. Data Security

We implement reasonable technical and organisational safeguards, including encryption, access controls, and secure hosting. However, no system can be guaranteed to be completely secure.

5. Your Rights & Choices

• Access personal information we hold about you
• Request correction of inaccurate data
• Request deletion of data (where legally permitted)
• Withdraw consent for non-essential communications

6. Cookies & Tracking Technologies

We use cookies to enable core functionality, analyse usage, and remember preferences. Cookie usage is explained in detail in our Cookie Policy.

7. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Children’s & Students’ Privacy

Morpheusglobal.ai is designed for educational and career guidance purposes and may be used by students, including minors.

• Intended for users aged 13+, unless accessed via a school or with parental/guardian consent
• We do not knowingly collect data from children under 13 without proper authorisation
• No behavioural advertising or profiling of children

9. Data Retention

Personal information is retained only as long as necessary for service delivery, educational purposes, or legal obligations.

10. International Use & Data Transfers

As a global SaaS platform, data may be processed or stored outside your country of residence, including in Canada, subject to appropriate safeguards.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

12. Contact Us

Email: solutions@morpheusglobal.ai

Related documents: Terms & Conditions • Cookie Policy